Every Missed Enquiry Could Be a £600 Lost Opportunity
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In the competitive world of aesthetics, leads cost serious money - but without fast, human-first follow-up, most clinics let 30–50% of enquiries go cold within 48 hours. Here’s exactly where most clinics leak revenue:
Slow or no follow-up
New aesthetics clients expect rapid responses. Waiting even 24 hours dramatically drops conversion rates - especially when treatments are emotional purchases like Botox, filler, and skin rejuvenation.
Inconsistent manual chasing
Your front-desk team is already stretched. Following up manually leads to inconsistent communication - and lost bookings that could have been £300–£3,000 procedures.
Competitors poach your enquiries
Potential clients often enquire with multiple clinics. If your competitors respond faster and follow up smarter - they win, you lose.
We understand.
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You're busy treating clients - not chasing every message or web form.
Figure based on client LTV
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Protect your Leads. Automate your Bookings. Fill Your Calendar.
Avano installs a human-first, AI-powered follow-up system tailored for aesthetic clinics that works 24/7 - so you capture more bookings without lifting a finger. Here's what we set up for you:
Instant, Personalised Lead Follow Up
The moment a new lead enquires, your Avano system instantly sends a warm, personalised email - making them feel valued and keeping your business top of mind.
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Fast, consistent communication before they even think about competitors.​
Smart Reminders to Boost Conversions
After the enquiry, your system sends timely, friendly nudges that gently guide prospects toward booking.
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For businesses ready to go multi-channel, SMS and Instagram DM management are also available - ensuring no lead slips away unnoticed.​​
Done-For-You Booking System Setup
We connect your channels directly to a seamless booking system - so leads can schedule their call in just two clicks.
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No complicated software, no back-and-forth messages, no lost opportunities - just more consultations and treatments.
How much revenue are you losing every month?
Even a handful of missed leads per month adds up fast in aesthetics.
Here’s a quick example:
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Let’s say your clinic misses just 10 leads per month.
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Average treatment value: £500 (e.g., Botox, filler, skin package)
10 lost leads = £5,000 revenue lost every month
Over a year = £60,000+ lost simply by not following up fast and professionally.
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Even saving and converting just 3–5 extra leads monthly covers Avano's fee multiple times over.
Choose your
Avano System.
Two simple options - both built to protect your leads, automate your bookings, and grow your business effortlessly.
Starter
£149p/m
Instant follow up (Website, Instagram, Facebook)
Custom website agent to capture enquiries
Calendar integration
Monthly performance report
Ongoing monitoring and reactive support
£495
*one-off setup fee
Premium
£247p/m
*one-off setup fee
Everything in starter plan
Post-booking reminders via email & SMS
Pre-built seasonal campaign
Priority onboarding and support (response within 24h)
Recommended
£695
Callback reactivation
script pack
**3-month minimum. 30-day notice after
Our
Purpose
Why we focused on clinics
We’ve built high-converting systems for service brands across multiple industries - but we noticed something different about clinics in the aesthetics and private healthcare space.
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Booking processes were messy. DMs were missed. Enquiries were slow to follow up. Clients were falling through the cracks.
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One of our co-founders tried to book a consultation with multiple facial aesthetics clinics, and only 1 responded on the same day, and even then it was 5 hours later. That single moment made it clear - this industry doesn’t need more ads. It needs a system.
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Our exposure to the healthcare space has shone a light on how busy these clinics are - especially when the clinic owner is the one delivering treatments. And even when there’s a front-of-house team, the reality is they’re juggling multiple responsibilities at once. It’s no one’s fault - it’s just the nature of how busy things get.
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What we’ve consistently heard from clinic owners is that not every team member handles enquiries the same way, and that inconsistency can mean lost revenue. Several business owners even told us they wished they had a standardised, reliable process for managing every new enquiry - something that ensures nothing slips through the cracks, and every lead is followed up in the same high-converting way, every time.
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That’s why we built Avano. We’ve taken a proven system - used to grow businesses in other industries - and tailored it specifically for aesthetics and private clinics. Avano captures your leads, follows up automatically, and converts more enquiries into appointments - without adding pressure to your team.
Still got questions?
Q: Will this work with my clinic’s existing systems?
Yes - Avano plugs into how your clinic already works. Whether leads come in via Instagram, your website, email, or contact forms, we’ll tailor the automation to fit your current flow. You won’t need to switch booking platforms or CRMs. Our goal is to enhance what you already use - not add extra layers of tech.
Q: Do I need technical skills to manage it?
Not at all. Your system is fully done-for-you. Once it’s live, you just watch it work. We’ll also walk you through a simple handover so your team knows exactly how it works - all in under 10 minutes.
Q: Can I cancel later?
After your 3-month minimum, it’s month-to-month. No contracts, no tie-ins. You stay because it works - not because we force you to.
Q: What kind of results can I expect?
That depends on how many enquiries your clinic currently receives -but even saving just 2–3 extra leads a week can mean hundreds or even thousands in extra monthly revenue. We’ve seen clinics fill up their calendars purely from leads they were previously missing or forgetting to chase.
Q: How is this different from a virtual assistant or receptionist?
A VA or in-house receptionist needs time and training - and they can only handle enquiries during working hours. Avano responds instantly, follows up consistently, and never takes a day off. It standardises your entire follow-up process and runs 24/7, even while you're in treatment or asleep.